canyonthemes FAQ - Canyon Themes

What is a Premium WordPress theme?

A WordPress theme provides all of the front end styling of your WordPress site. And a theme developed or coded for the Content Management System that cost money are the Premium WordPress theme. They are of high-quality, feature-rich and search engine optimized web template built for WordPress user.

How do I pick the right theme?

It depends upon your requirement for your website. Every types of themes will be available here and you can choose the theme as per the requirement of your site.

How can I purchase a theme?

Simply, click on “Buy Theme” and payment can be done through our secure online payment via PayPal. You will get the download link on your email or even you can download from your account page on Canyon Themes.

How can I customize my Canyon Themes products?

You don’t have to touch the codes while customizing. The customization options are available on both free and premium theme but on premium theme you will be provided with more options or features. You don’t have to be worry on customizing part, the document provided will help you to instruct for customizing the fonts, layout, sidebars, custom logo, background of the theme and many more. If you need any code customization, you can customize theme with child theme approach.

Will your theme work on the WordPress.com?

No, our themes are designed to be used on self-hosted versions of WordPress.

What about the Supports and Updates?

Supports and Updates are available on free for one year of purchase i.e. till the subscription time. If the updates are available, then you can find the updates on your “My Account” page. You will also be notified about the updates on the Admin Panel.

What is the area of support?

After you purchase your theme from Canyon Theme you will reach access with the Canyon Theme Support forum and Support ticket. All the theme related questions, setup process, and theme using guidelines can be asked. Premium theme support will only be visible for the Premium users who can post the pre-sales questions and theme related problems indicating your WordPress version and the URL of the site the theme are installed on. We do not provide support for theme customization, modification and third party plugins.

Which browsers and operating system do you test the themes on?

We test the theme on the latest versions of Firefox, Chrome, Safari, Opera and two latest versions of Internet Explorer. Regarding the operating system, the theme should work in any operating system, as long as WordPress is installed correctly.

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